Be.Lead.Grow. • City of Hollywood, FL • Department of Public Utilities
VIP Day
Resource Hub
Everything you need to prepare for our time together -- in one place, in the format that works best for you.
Start Here
Watch the Orientation Video First
A 6 to 8 minute walkthrough from Dr. Shuttlesworth -- before you open anything else.
What you will see
A section-by-section walkthrough of the questionnaire, instructions for filing and collaboration, and a direct message to each of the three leaders.
Why to watch it first
The video orients you to the full picture before you engage with the details. It gives the questionnaire context that makes every question easier to answer.
Running time
Approximately 6 to 8 minutes. You do not need to take notes -- just watch it through once, then return to the resources below.
Your Complete Preparation Suite
Four Resources. One Destination.
A complete preparation ecosystem was developed specifically for this engagement. Each resource was built for a different learning style and a different depth of need. You do not have to use all four -- but they are all here.
The Video
Visual & AuditoryA recorded walkthrough of the questionnaire by Dr. Shuttlesworth. Ideal if you prefer to hear and see information before engaging with it in writing. Best used as your first stop before opening the questionnaire.
Watch the Video →The Narrative Guide
Reading & ReflectionA written companion that takes every question in the questionnaire and explains why it is being asked, how having the information is useful, and what the impact is if the information is unknown. 22 pages. Read it alongside the questionnaire -- not all at once.
Open Narrative Guide →The Questionnaire
Active LearningThe VIP Day Pre-Work Questionnaire is the document where you do the work. 54 questions across 7 sections, plus an open Additional Notes space. Provided in Word format so you can expand any field as needed. Complete and return at least 5 business days before the VIP Day.
Open Questionnaire →Learning Style Guide
All Four StylesA 7-page orientation document that introduces the four foundational learning styles -- Visual, Auditory, Reading and Writing, and Kinesthetic -- and connects each one to the HEALTHY framework. Includes a self-recognition guide, a recommended path for each style, and a note on why learning style awareness matters when developing solutions. Best read before choosing your primary resource.
Open Learning Style Guide →What Was Built for This Engagement
The Complete VIP Day Preparation Ecosystem
01 — Video
A 6 to 8 minute orientation recorded by Dr. Shuttlesworth that walks through the full questionnaire and speaks directly to each leader.
02 — Narrative Guide
22 pages. Every one of the 54 questions explained with Why it is being asked, How the answer is useful, and Without it -- what the team loses.
03 — Questionnaire
54 questions across 7 sections in an expandable Word document. Designed for all three leaders to complete and collaborate in one shared file.
04 — Learning Style Guide
7 pages. The four foundational learning styles explained and connected to the HEALTHY framework, with a recommended path for each style.
05 — Resource Hub
This page. A single access point for all preparation materials, leadership context from Deputy Director Shaw, and direct contact with Dr. Shuttlesworth.
Ask Questions
Direct access to Dr. Shuttlesworth for any question that surfaces during preparation. Not an interruption -- part of the process.
Not sure which resource to start with?
Download the Learning Style Orientation Guide -- a short document that helps you understand how you process information best and maps each resource to a learning style orientation. It takes about 5 minutes to read and will save you time across all the others.
From the Deputy Director
Leadership Context and Contract Overview
The following information has been provided by Deputy Director Phyllis Shaw to give you the organizational context for this engagement.
Why We Are Doing This Work
Leadership Message
This space is reserved for a personal message from Deputy Director Shaw -- the why behind this engagement in her own words, the expectations she has for the team's participation, and the commitment she is making as the executive sponsor of this work.
Engagement Overview
What Was Approved
This space is reserved for a summary of the approved engagement scope -- what was contracted, what has been delivered, and what the VIP Day represents in the context of the broader work. This ensures all three leaders have the same understanding of where we are and where we are going.
Confidentiality and Use
How to Treat This Information
All resources linked on this page are confidential and intended for the three leaders listed at the top of this page only. Documents should not be forwarded, shared externally, or distributed without the approval of Deputy Director Shaw and Be.Lead.Grow.
Timeline
Key Dates
The following dates are critical to completing this phase of the engagement on time. Please calendar these and flag any conflicts as soon as possible.
Questionnaire Due:
[Add date -- at least 5 business days before VIP Day]
VIP Day Date:
[Add confirmed date -- on or before June 1, 2026]
Phase 1 Completion Goal:
July 1, 2026
Ask Questions
Something unclear? Reach out directly.
If a question in the questionnaire is unclear, if you want to talk through a response before committing it to writing, or if something surfaces during your preparation that you want to address before the VIP Day -- reach out. This is not an interruption. It is part of the process.
"Honor people. Align leadership. Strengthen systems. Learn from data. Thrive together."
Every resource on this page was built in that spirit. Your preparation matters -- not just for the VIP Day, but for the team and the residents who depend on the work you do every day.